Information Awareness Month Opening

The opening of IAM 2015 was held at the National Archives of Australia, Canberra on Monday 4 May and incorporated the the inaugural National Archives Awards for Digital Excellence. Dr Phil Robertson, NICTA Chief Operating Officer and Member of National Archives Advisory Council presented the Awards  Winners of the inaugural Awards follow.

Mr. David Fricker, Director General National Archives of Australia provided the welcome to country, opening speech and the launch of  Information Awareness Month. Other speakers at the Opening were Mr.Paul Leahy as representative of the profession and the industry and, former Department of the Prime Minister and Cabinet secretary Terry Moran.

In his speech Paul Leahy observed “the opportunities for government are endless in the new digital world. The available data can provide Government with great insight. For the National Archives and the community the challenges in the digital age are large but the potential is great. In this month, Information Awareness Month, we should embrace the challenge that the new Digital Age has provided us with and continue the dialog and debate to mitigate the risks that the growing digital data presents us with. The government, the Archives, and the community can continue to explore new ways to manage, reuse, store and leverage the data that is now at our fingertips”. Link to a full transcript of Paul Leahy’s speech.

Terry Moran said public sector workers enjoyed some of the highest levels of trust and respect among the public of all professional groups despite “some of the rhetoric that gets flung around”. Mr Moran said Australia’s public sector was the envy of many developed nations.

He told the gathering at the National Archives of Australia that the sector was lean, efficient, high-performing and that public servants should be proud of their work, whatever the detractors say. Despite the rhetoric that gets flung around, we have a high-performing, low-cost sector that delivers a range of services that are the envy of many comparable countries. Measured as a share of GDP, the services provided by all three levels of government in Australia costs around 35 per cent of GDP a figure that is close to the lowest in the OECD.

Information Awareness Month 2015 – Information As A Service”

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National Archives Awards for Digital Excellence

Awards for Digital Excellence announced

The winners of the inaugural National Archives Awards for Digital Excellence were announced in a special ceremony to launch Information Awareness Month at the National Office in Parkes.

The awards recognise and promote excellence and innovation in the management, use and reuse of digital information by Australian Government agencies.

Twenty-two nominations were received for the three categories. The winners were chosen from case studies that demonstrate improved accountability, better decision-making, or increased efficiency or effectiveness through digital information management. And the winners are:

Winners for 2015Awards for Digital Excellence - Winner 2015

Small agency (up to 200 staff)
National Offshore Petroleum Titles Administrator – Records and document management for decision making systems

An EDRMS was seamlessly integrated with other agency business systems through mapping various existing information management systems and utilising automatic metadata generation to improve efficiency. This resulted in better supported decision making processes and governance, and reduced file creation time.

Full case study – National Offshore Petroleum Titles Administrator, A case study in digital excellence in records and documents management for decision making systems

Medium agency (200-1000 staff)
Federal Court of Australia – Electronic court file

The first Australian fully-digital official record of all court documents, this completely replaces paper court files and was implemented using off-the-shelf technology without additional funding. Benefits include lower costs for litigants, simultaneous access to files across locations, and significant time savings due to reduced paper handling.

Full case study – Federal Court of Australia, A case study documenting a transition to electronic court files

Large agency (More than 1000 staff) – Joint winners
Department of Immigration and Border Protection – ImmiAccount

An online self-service facility – ImmiAccount, allows clients to use a secure online account to digitally manage visa applications. ImmiAccount integrates a single accessible user interface based on open and reusable standards and aligns with back-end systems operating on different technology platforms. Benefits include a greater focus on higher value tasks , increased client satisfaction and improved information accessibility.

Full case study – Department of Immigration and Border Protection, A case study documenting implementation of an online self-service facility, ImmiAccount

Department of Human Services – Provision of digital services
The agency developed a variety of digital channels to assist with delivery of payments and services, including the myGov digital service which provides users with a single login to access a number of online government services and update their own details. Secure digital service channels include information and services reducing processes for customers and staff.

Full case study – Department of Human Services, A case study in the provision of digital services.

Commendations for 2015Awards for Digital Excellence - Commendation 2015

Small agency (up to 200 staff) – Parliamentary Budget Office – Establishing a digital culture
From its commencement, the agency established a digital culture, supported by positive leadership at all levels. An EDRMS is used to manage the agency’s information. This consultative approach for developing tools and guidance to support staff resulted in strong levels of digital information engagement. This support will continue as future upgrades and expansion of digital information practices occurs.

Full case study – Parliamentary Budget Office, A case study in establishing a digital culture

Medium agency (200-1000 staff) – Australian Crime Commission – Information disclosure checklist and record of decision
The agency’s information disclosure checklist was converted to a streamlined digital checklist in a simplified digital format which identified sections requiring mandatory information. It is quick and easy to complete, stored within the records management system on completion, and more accessible, accurate and secure.

Full case study – Australian Crime Commission, A case study documenting the Intelledox Information Disclosure Checklist and Record of Decision.